Adding a 3% Credit Card Fee in ReliaBills

Overview

This guide explains how to enable and apply a 3% credit card processing fee to invoices in ReliaBills.
This program assumes that all invoiced items are already discounted to reflect a non-credit card (cash/ACH) price. Therefore, when a customer chooses to pay by credit card, they do not qualify for the discounted price, and a 3% fee is added.

Step 1: Request Feature Activation

Before you can apply a credit card fee, the feature must be enabled on your account.

Instructions

Email support@reliabills.com
Request activation of the credit card fee feature

Result

ReliaBills support will enable the feature on your account
You will be notified once it is active

Step 2: No Additional Setup Required

Once the feature is activated, you do not need to do anything else.

How It Works

When you or your customer attempts to pay an invoice using a credit card
The system will display the 3% credit card fee before payment is completed
If you or the customer agrees to continue with the payment, the fee will be added as a separate line item on the invoice

Result

No manual line items or calculations are needed
The fee is only applied when a credit card is selected
Customers see and approve the fee before it is applied

Important Notes

The credit card fee is fixed at 3% of the total invoice amount
The fee cannot be changed or edited
The fee cannot be turned on or off based on customer request and must be applied consistently to all customers and all credit card payments
This structure helps ensure compliance with credit card network rules from Visa and Mastercard
Customers must be informed prior to payment
Some states have restrictions on credit card fees

Now it clearly communicates consistency, which is exactly what prevents edge-case requests from turning into headaches later. This is the kind of line that quietly protects your process.